Use this article to locate a course your account has access to, and to start it or continue where you stopped.
Open a course
- Open Courses from the navigation.
- Use the search field if you already know the course name.
- Select the course card to open it.
- Review the course title, description, lesson count and the lessons available to you.
- Select Start Learning for a course you have not opened before, or Continue Learning for one already in progress.
When you come back to a course, open its progress view to see what you have already completed and to pick the work back up.
What you should see
An open course shows its lessons or activity steps in order, along with the course navigation that moves you between them. If the course issues a certificate, your progress and certificate area is available from the course or from your learner home.
If Start Learning is not available
The button may be unavailable for several different reasons:
- the course is not assigned to the account you are signed in with;
- the course has not been released yet;
- your access has been restricted or has ended;
- you are signed in with a different email address from the one used for enrollment.
Check the signed-in email first, then contact support with the exact course name and what you see on the card. A screenshot helps, provided you cover your email address and any private information before sending it.