The Affiliate program page is your own view of your referrals, your commissions and your payout setup. It lives in the account menu.
Open your affiliate page
- Sign in to BBU Learn.
- Open your account menu.
- Choose Affiliate program.
This page belongs to your learner account. It is separate from the Affiliate Admin area that BBU administrators use, which is not visible to learners.
Join the program
If your signed-in email is not yet an affiliate, the page shows an introduction to the referral program, the name and email you are signed in with, and a control to become an affiliate and set up payouts.
Selecting it creates or finds the affiliate record for your signed-in email and sends you to Stripe to set up payouts. It does not enroll you in a course and it does not charge you.
Use the account that should receive the referral credit. Do not enter someone else’s email address, and do not create a second account to join.
What an active affiliate sees
Once your affiliate record exists, the page shows only your own information:
- a status banner describing your payout setup, for example that setup has not started, that it is in progress, that Stripe needs more information, or that the payout account is connected;
- your affiliate status and your commission rate;
- your personal referral link, with a control to copy it;
- four summary values: referred sales, pending commission, available commission, and paid out;
- a referral history listing the date, customer, product, sale, commission and status of each referral;
- a payout history listing the period, amount and status of each payout, or an empty state explaining that payouts appear after a payout run.
The referral link records attribution for BBU orders. A referral and its commission can be recorded before your payout setup is complete.
Finish your payout setup
The page offers a control appropriate to your current state, such as connecting a payout account, continuing Stripe onboarding, reviewing your setup, resolving outstanding requirements, or retrying setup. When your account is connected, a control opens your Stripe account dashboard.
These controls take you to Stripe for identity and bank verification. BBU Learn does not display or store your bank details on this page. A button that returns you to Stripe is not proof that a payout has been sent.
What this page does not do
Your learner affiliate page does not let you:
- run payouts;
- run or preview a payout batch;
- edit commission settings;
- see the list of other affiliates;
- suspend or remove an affiliate;
- open another affiliate’s details.
Those belong to the separate administrator area. Payout timing, eligibility, refund holds, thresholds and status therefore depend on the current BBU settings, the commission ledger, the state of your Stripe account, and an authorised administrator running the payout batch. Do not treat a date or amount on your own page as a promise of payment.
Troubleshooting
- A payout row is missing. Possible reasons include that no payout run has happened yet, that a commission is still pending or held for refunds, that your balance is below the configured minimum, or that your Stripe setup is incomplete. Check your status banner first.
- The page shows the join state unexpectedly. Refresh once and confirm the signed-in email. Support should look up the affiliate record by email rather than creating another one.
- Onboarding returns an error or loops. Stop retrying, note the status and the time, and ask support to check the payout setup state.
- Your referral link works but the dashboard says setup is incomplete. This is expected. Referrals can keep tracking while you finish payout setup.
- A completed Stripe setup is not reflected. Refresh once. Updates from Stripe can be delayed.
- A commission amount looks unexpected. Ask support to check the commission settings, the order and any refund, and the payout threshold. Do not ask for a rate change to compensate for an order that has not been verified.
Share your referral link, protect your customers’ details
Your referral link is yours to share. Post it, email it, or send it to anyone who might buy a BBU course: sharing it is how the program works, and referral credit follows the link.
What stays private is other people’s information and your own payment details. Do not share screenshots that show customer names, individual sales, your commission rows or your payout rows, and never send bank details or your Stripe account details to support. If you need help with the page, send a screenshot with those parts covered, along with the status label it shows.