A course certificate is issued when a course includes a certificate and you have completed all of its required activities.
Get your certificate
- Complete every lesson and assignment in the course.
- Make sure any final assignment has been graded and passed.
- Open your progress area for the course, or the certificate area of your account.
- Open the certificate, or the verification link that goes with it, from the platform.
The certificate design and its validity period are configured by BBU administrators. From your account, your part is to complete the required work and use the issued certificate or verification link. Do not try to change certificate settings from a learner account.
If a certificate is missing
- Check that every lesson and assignment in the course is complete.
- Check whether the final assignment has been graded and passed.
- Refresh the course, then the certificate view.
- If it is still missing, contact support with the course name and the date you completed the work.
Some courses do not include a certificate at all, so a completed course does not always produce one.
Why certificate eligibility can change
A retry, a rejection, or an instructor correction can temporarily remove your certificate eligibility until the course is complete again. This is expected behavior rather than a fault. Complete the course again through the normal workflow and the certificate can be issued anew.
A verification link is there to be checked, so share it with whoever needs to confirm the certificate. If it fails to open, report the exact message and the time to support.