The course progress view shows how much of a course you have completed and gives you the fastest route back into it.
What the progress view shows
Open the progress or Trail area for a course to see:
- the course completion percentage;
- the number of completed activities;
- the Continue Learning entry point;
- links to your certificate when the course has issued one.
The percentage reflects the activities you have completed in that course. Reopening an activity you already finished does not normally count it twice. A course is complete when its required activities are complete. Having access to a course does not itself mark it complete.
If the progress figure looks out of date
- Finish the activity you are currently in.
- Wait a short time and refresh the course.
- Sign out and back in only if the page still has not updated.
- If it is still wrong, contact support with the course name, the activity title, roughly when you completed it, and the percentage you can see.
Do not send passwords or reset codes to support.