By Birth & Baby University · Last updated: October 2026 · 3 min read
Doulas get constant advice to post daily, start a reel series, run a giveaway. The research on whether any of this wins clients for a doula is close to nonexistent. What we have is solid data about who uses which platforms, some data on how pregnant people judge information, and clear rules about disclosure and honesty. This article uses those to suggest a time-boxed approach and is honest that effectiveness is unknown.
Key takeaways
- Pew Research Center’s 2025 survey of 5,022 U.S. adults found YouTube and Facebook the most widely used platforms and that half of adults use Instagram. Among adults aged 30 to 49, 92% use YouTube, 80% Facebook, 62% Instagram and 44% TikTok.
- Among women, 78% use Facebook, 55% Instagram and 42% TikTok, but usage does not show who finds or hires a doula there.
- In a Norwegian survey of 1,402 expectant women, 2% turned to influencers or bloggers, while 74% used public health websites and 56% healthcare personnel.
- FTC guides require honest endorsements and say advertisers are liable for misleading statements, which covers testimonials and posts.

What the research and guidance say
Where people are
The Pew Research Center’s Social Media Fact Sheet reports a survey of 5,022 U.S. adults fielded from February to June 2025. It says YouTube and Facebook are the most widely used platforms and half of U.S. adults use Instagram. By age, 92% of adults aged 30 to 49 say they use YouTube, 80% Facebook, 62% Instagram and 44% TikTok. By gender, 78% of women use Facebook, 55% use Instagram and 42% use TikTok. Pew’s figures are for ever using a platform, and they describe the general adult population, not people looking for a doula.
What pregnant people trust
In the Norwegian survey of 1,402 expectant women recruited on Facebook and Instagram, 74% sought information from quality-assured public health websites, 56% from healthcare personnel and 2% from influencers or bloggers. An Australian qualitative study of 85 survey responses found influencers can supply community and information but also lead to unfavorable comparisons, exposure to misinformation and a risk that influencer information substitutes for clinician education. Quality is variable: a study of 266 TikTok videos about epidurals found 10% contained inaccurate information and median quality was poor. Together these suggest that what you post is judged against a noisy background and that accuracy and sourcing differentiate.
Rules for posts and testimonials
The FTC’s Guides Concerning the Use of Endorsements and Testimonials say endorsements must reflect honest opinions and experience, may not be distorted, and that advertisers are liable for misleading or unsubstantiated statements made through them. The Illinois Medicaid-Certified Doula Guide says doulas protect clients’ personal identifying information, details of labors and deliveries and intimate details of their lives. Those sources bear on client stories, birth photos and reviews.

What this means for doulas
- Pick channels by audience and by your capacity. Pew shows where adults of childbearing age are, and you know where you can show up consistently.
- Do not expect proof of return. No source read here measured clients gained from social media for doulas.
- Quality beats volume. Accurate, sourced posts stand out against uneven information.
- Privacy is non-negotiable. Never share client details or images without explicit, informed permission.
Putting the evidence into practice
- Choose one or two platforms for a 90-day trial, and set a weekly time limit you can keep.
- Plan content around questions clients really ask, answered briefly with a source and a date, and a clear statement that you are not giving medical advice.
- Ask every inquiry how they found you, and record the answer so you can see whether the platform helps.
- Use client stories only with written permission and no identifying details, and avoid birth photos unless the family has clearly agreed.
- If you receive free products or payment for a post, disclose the relationship clearly in the post itself.
- Review at 90 days with your inquiry log and decide whether to continue, change or stop.
The bottom line
Social media is where many adults of childbearing age spend time, but the evidence does not show that it brings doulas clients, and pregnant people say they trust public health sources and clinicians more than influencers. Use it sparingly, accurately and privately, and measure what it does for you.
Related reading: How Do Expecting Families Find Doulas? Understanding the Modern Client Search Process; Building Trust Through Educational Content: Why Evidence-Based Marketing Matters; How to Market Doula Services Without Using Fear-Based Messaging.
This article is for professional education. It is not medical, legal, financial or tax advice. Check the standards of your certifying organization and the rules where you work.
Sources and further reading
- Pew Research Center. Social Media Fact Sheet (survey of 5,022 U.S. adults, February 5 to June 18, 2025; page read October 2026). Read the source
- Hansen MH, et al. Worries and information seeking during pregnancy: a cross-sectional study among 1402 expectant Norwegian women active on social media platforms. Scandinavian Journal of Primary Health Care 2025. Read the source
- Chee RM, et al. Social media influencers’ impact during pregnancy and parenting: a qualitative descriptive study. Research in Nursing & Health 2024. Read the source
- Bak BM, et al. Assessing the accuracy and quality of TikTok as a source of medical information on neuraxial labor analgesia: a cross-sectional study. International Journal of Obstetric Anesthesia 2025. Read the source
- Federal Trade Commission. Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16 CFR Part 255 (eCFR, read October 2026). Read the source
- SIU School of Medicine. Illinois Medicaid-Certified Doula Guide (posted December 2024). Read the source
Social media can be one channel among several. Birth & Baby University’s For Doulas page describes training and mentorship for doulas building a practice. Protect client privacy, follow your certifier’s code and check platform and advertising rules before you post.
More for professionals: the Professionals Blog.
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